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Bain & Company: mining for gold and investment returns
Net Promoter 6/17/2010
by John Abraham
Christophe De Vusser, partner in Bain & Company's Brussels office,presents on why delighting customers can delight investors too. He gives a view of how to use Net Promoter Score (NPS) to accelerate sales, in the context of private equity firms post-acquisition.
Go to Net Promoter
Bain & Company expands worldwide partner group
Bain & Company press release 4/5/2010
Bain & Company, leading global business consulting firm, promotes 13 individuals from nine offices across North America, Europe, Africa and Asia-Pacific and encompassing a wide range of practices and business sectors.
Next generation infrastructure competition drives markets to greater broadband speed and access
Bain & Company press release 10/13/2009
New study finds path to next-generation bandwidth speed and coverage more likely in markets with two competing fixed access infrastructures complemented by wireless competition
Bain & Company expands worldwide partner group in response to continued growth
Bain & Company press release 8/25/2009
Leading global business consulting firm promotes 13 individuals from Atlanta, Brussels, Dallas, Delhi, London, Milan, New York, Paris, Rome, São Paulo, Sydney and Tokyo.
Innovative banks go retail to win customers
The Edge: Financial Daily 6/22/2009
by Seow-Chien Chew and Bertrand Facq
Borrowing a page from the playbook of top retailers, bankers in Asia are beginning to transform traditional branches into "stores" that sell products that appeal to their target customers. The "light retail" approach is well-suited for providing banking services to hard-to-reach rural and low-income populations.
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